Set store hours and staff availability

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Open Store hours for a location's opening times or Availability for the times a person says they can work. Each page combines a weekly pattern with exceptions for particular dates. The calendars record hours; they do not assign shifts or approve leave.

1. Select the location or person you need.
2. Open Edit weekly hours.
3. Check the time zone and enter the normal daily periods.
4. Save the weekly pattern.
5. Select an individual date to record an exception.

The public workspace is coming soon. For preparation today, use the availability planning form. A completed form is separate from an assigned work schedule.

Choose the calendar time zone

Select the time zone that gives the entered hours their intended local meaning. A location and a person may require different zones. Do not rely on whoever happens to be viewing the calendar to supply that meaning.

The app uses named IANA zones. The IANA Time Zone Database maintains the underlying geographic time-zone information. Review the setting before entering a weekly pattern, especially for a person who works remotely or travels between places. Confirm changed hours with the person responsible for the calendar.

Enter a weekly opening pattern

Set the normal hours for each day. Use the 24-hour clock, so an afternoon opening time might be 13:00. Check both ends of every period before saving; transposed times can describe a different day than intended.

A location that opens for the same hours every Monday needs one Monday pattern, followed by date exceptions when necessary. This is easier to maintain than separately entering each Monday. Review the month view after saving to see whether the recurring pattern matches the intended operating week.

Add split daily time periods

A day can contain up to four non-overlapping periods. Use separate periods for a midday closure or a person who is available before and after another commitment. Do not fill the gap unless the person has confirmed it is available time.

For example, an illustrative day might contain 09:00–12:00 and 14:00–18:00. That describes two periods, with a break between them. Check for overlaps before saving. If a change makes two periods continuous, consider whether one period describes the actual hours more clearly.

Record closed or unavailable days

An explicit Closed or Unavailable day has a different meaning from hours that have not been provided. Missing information is not proof that a location is closed or that someone cannot work.

When checking a calendar, resolve unknown days with the responsible person instead of silently treating them as zero hours. Use the explicit closed or unavailable state once it is confirmed. This distinction matters when someone else reads the calendar and needs to decide whether to ask for more information.

Override hours for one date

Select the date in the month calendar and enter that day's exception. This changes the selected date without rewriting the normal weekly pattern. Use it for a temporary late opening, special event or one-day change in a person's availability.

For an illustrative holiday opening, keep the usual Friday pattern and override only the affected Friday. Check the neighboring week afterward to confirm that the normal pattern still applies there. A date exception records the hours; it does not explain or approve a staffing decision.

Remove a calendar exception

Choose Use weekly hours on the selected date to remove its exception. The date then follows the recurring pattern again. Do not manually copy the old weekly hours into an exception if your intention is to restore the recurring rule.

An unnecessary exception can survive a later weekly change and make that date differ unexpectedly. If the month view looks wrong after a pattern update, check whether the affected date has an override. Decide whether the exception is still needed before removing it.

Handle midnight and overnight hours

An end time of 00:00 means midnight at the end of that day. For an overnight period, split the hours across the two dates. Use the 24-hour option when the whole day is open or available.

Local clock changes need a deliberate review when coordinating actual work across zones. NIST's daylight-saving explanation gives background on those changes in the United States. These calendars express availability and opening hours; they are not a timesheet calculation or a guarantee of how many paid hours a shift contains.

Manage another person's availability

People can maintain their own availability. Managers need the appropriate permission to change someone else's calendar. Managing store opening hours is a separate permission, so access to one calendar type does not imply access to the other.

Before changing another person's pattern, confirm whose calendar is selected. Explain significant changes through your normal communication process. Saving the form does not create assigned shifts, obtain consent or send an external notification. For task ownership, use Work items rather than interpreting an available period as an assignment.

Resolve conflicting calendar edits

If the app reports that the calendar changed while you were editing, close the older editor and reopen the current record. Compare the saved hours with your intended change before trying again. Avoid replacing another person's update from memory.

Calendar records are separate from operational JSON backups; those backups do not transfer the calendars to another business. Review the backup guide before relying on an export. Keep the distinction between opening times, personal availability and actual staffing decisions visible in your own procedures.

Coming soon

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